Brief Overview
The Right to Public Service (RTPS) Bihar, operating under the e-District Mission Mode Project, provides an accessible online platform for residents of Bihar to apply for various essential government certificates. This initiative streamlines the process of obtaining critical documents such as Residential Certificates, Caste Certificates, Income Certificates, Character Certificates, Non-Creamy Layer (NCL) Certificates, and Economically Weaker Section (EWS) Certificates. Eligible individuals can conveniently access these services and manage their applications directly through the official RTPS Bihar portal.
Key Highlights
- Service Name: Right to Public Service, Bihar
- Project Name: e-District Mission Mode Project
- Portal Name: RTPS Bihar
- Available Services: Residential Certificate, Caste Certificate, Income Certificate, Character Certificate, NCL Certificate, EWS Certificate
- Official Website: serviceonline.bihar.gov.in
- Helpline Email: email@serviceonline.bihar.gov.in
Important Dates
| Event |
Date |
| Application Start Date |
Ongoing |
| Last Date for Online Application |
Not Specified |
Application Fee
There is no application fee required for the registration, application, checking, or verification of Caste, Income, and Domicile Certificates through the RTPS Bihar portal. This service is provided free of cost to the citizens.
Purpose of RTPS Bihar Online Application
Traditionally, obtaining essential certificates from government offices involved a lengthy and often time-consuming manual process. To alleviate this burden and enhance public service delivery, the Bihar state government introduced the RTPS online platform. This facility empowers residents to conveniently apply for these vital certificates from their homes, requiring only an internet connection, thereby saving significant time and effort by eliminating the need for physical visits and long queues at government offices.
Important Information Regarding Certificates
- An individual's caste is determined based on the caste of their father, not their husband.
- Caste certificates generally hold permanent validity.
- Permanent residence certificates are always valid, while temporary residence certificates are valid for one year from their issuance date.
- Income certificates typically have a validity period of one year from the date of issue.
- After verification, original documents submitted by applicants will be returned.
- Candidates can submit an undertaking in the prescribed format for non-creamy layer certificates, allowing a new certificate to be issued based on an old one, along with the undertaking.
- For state services, re-obtaining a non-creamy layer certificate is not always necessary; an application can be submitted with an old certificate accompanied by a valid undertaking.
How to Apply Online for Certificates
Follow these steps to apply for various certificates via the RTPS Bihar portal:
- Visit Official Website: Navigate to the official RTPS Bihar website: serviceonline.bihar.gov.in.
- Register/Login: If you are a new user, select "Register Yourself" to create a Login ID and Password. Existing users can log in directly.
- Select Service: From the left-hand menu on the website, click on the relevant department’s linked service and proceed to log in.
- Initiate Application: Click on "Apply for Service" from the left menu.
- Fill Application Form: Carefully complete the application form, upload your photograph (using a webcam or file browser), make any necessary corrections, and then click "Save Draft."
- Identity Verification:
- If the service requires an Aadhaar number, an OTP will be sent to your Aadhaar-registered mobile number for verification.
- Alternatively, upload one of the 12 identification documents approved by the Election Commission of India.
- Attach Annexures: If the specific service requires additional documents, click "Attach" to upload the necessary annexures.
- Review and Submit: Thoroughly review your application form and the list of attached annexures. Make any final corrections before submitting the application.
- Download Acknowledgment: After submission, download or print the acknowledgment receipt for your records.
- Receive Certificate: Once your certificate is issued, it will be made available in your applicant inbox. You can log in to the website to download or print your certificate.
How to Download RTPS Bihar Certificate
To download your issued certificate:
- Visit the Portal: Go to the official RTPS Bihar website at serviceonline.bihar.gov.in.
- Access Download Section: On the homepage, locate the "Citizen Section" on the right-hand side and click the link titled "Download Certificate."
- Select Service Type: You will be redirected to the RTPS Download Certificate page. From the drop-down menu under "Services," choose "RTPS/Others."
- Enter Details: Provide your Application Reference Number (e.g., BICCO/2021/0000) and your Applicant Name (in English).
- Download: Finally, click on the "Download Certificate" button to retrieve your certificate. Please note that it is advisable to attempt downloading your certificate approximately 24 hours after the application has been executed.
How to Track RTPS Bihar Application Status
To check the current status of your application:
- Go to Website: Visit the official RTPS Bihar website at serviceonline.bihar.gov.in.
- Find Tracking Link: On the homepage, in the "Citizen Section" on the right-hand side, click the link labeled "Track Application Status."
- Choose Tracking Method: You will be directed to the Track Application Status page. Select your preferred method for tracking: either by Application Reference Number or by OTP/Application Details.
- Enter Information: If tracking by Application Reference Number, accurately enter the number and choose whether to track via the Application Submission Date or Application Delivery Date. Then, correctly type the Word Verification Code displayed on the page.
- View Status: Click the "Submit" button to view the current status of your application.
